You can permanently delete your YesList account and its associated data at any time. There are two ways to do it: from inside the app, or by emailing us.
This is the fastest method and takes effect immediately.
For your security, you may be asked to sign in again before the deletion can be completed. This confirms it is really you making the request.
If you cannot access the app, email yeslistapp@gmail.com from the email address associated with your account, with the subject "Account Deletion Request". We will verify ownership of the address and delete the account within 30 days.
| Data | What happens |
|---|---|
| Your account and sign-in credentials | Permanently deleted |
| Your profile (first name, email address, age, and other profile details) | Permanently deleted |
| All of your recorded answers, including their edit history | Permanently deleted |
| Shared results calculated from your answers (compatibility scores, Pick 5 sessions, plans, and other shared activity) | Permanently deleted for both you and your partner |
| Any partner invite links you created | Permanently deleted and immediately invalid |
| Your link to your partner | Removed. Your partner keeps their own account and their own answers, but is unlinked from you and can no longer see any shared results. |
| Date of birth entered at the age verification screen | Never sent to our servers. It is stored only on your device and is removed when you uninstall the app. |
Account, profile, and answer data is deleted immediately when you delete your account in the app. Deletion requests made by email are completed within 30 days of us verifying your request.
Backup copies held for disaster recovery are overwritten on a rolling basis and are fully purged within 90 days. We may retain a minimal record of the deletion request itself where we are required to do so by law.
Contact us at yeslistapp@gmail.com. See also our Support page, Privacy Policy, and Terms of Service.